Customer metric calculators
Measure loyalty, satisfaction, effort, churn, and lifetime value — all on the same scale your investors use.
Free NPS Calculator
Calculate your Net Promoter Score (NPS) instantly. Enter your promoters, passives, and detractors — get your score, classification, and what it means for your business.
Free CSAT Calculator
Calculate your Customer Satisfaction Score (CSAT) instantly. Enter satisfied responses and total responses to get your CSAT percentage and benchmark.
Free CES Calculator
Calculate your Customer Effort Score (CES). Enter response counts at each rating to see how much work customers put in — and where to remove friction.
Free Churn Rate Calculator
Calculate customer and revenue churn in seconds. Enter customers lost and starting customers to get churn rate, retention rate, and what to do about it.
Free Customer Lifetime Value Calculator
Calculate Customer Lifetime Value (CLV) instantly. Enter your average order value, purchase frequency, customer lifespan, and margin to estimate true CLV.