Eloqra vs Tidio
Tidio is an AI-centric chat platform built around its Lyro bot and e-commerce flows, priced by conversation. Eloqra is human live chat that lands in your Telegram for a flat $4.99/mo, with nothing metered. Here's the honest comparison.
Tidio is a polished customer-service SaaS built around its Lyro AI agent, visual automation Flows, and deep Shopify/e-commerce integrations. It has a free plan capped at 50 conversations/mo, with paid plans priced on conversation volume plus separate Lyro AI usage.
Eloqra is simpler: human live chat that forwards every message to your Telegram, with no conversation cap and no AI add-on to meter. If your strategy leans on an AI bot deflecting e-commerce questions, Tidio is purpose-built for that. If you just want to talk to visitors yourself, from your phone, Eloqra is leaner and cheaper.
| Feature | Eloqra | Tidio |
|---|---|---|
| Free tier | Free forever (1 project) | 50 conversations/mo |
| Entry paid plan | $4.99/mo per extra project | ~$29/mo (by conversations) |
| Pricing model | Flat — no per-seat | Per conversation + AI usage |
| Reply from your phone (Telegram) | Mobile app, not Telegram | |
| Conversation caps | None | Yes (by plan) |
| Lightweight widget (no iframe) | ~5kb, no iframe | Heavier widget |
| Pre-chat form (name / email) | ||
| Visitor context (page / device / country) | ||
| AI chatbot (Lyro) | — | Add-on usage |
| Automation flows | — | |
| Shopify / e-commerce integrations | — | |
| REST API |
Pick Eloqra when
Flat $4.99/mo with no conversation caps to police
Replies come to your Telegram — answer from your phone, no separate app
A lightweight (~5kb) widget with no iframe
No Lyro/Flows add-ons quietly stacking onto the bill
Live in about 30 seconds — no setup project
Pick Tidio when
Lyro AI agent answers common questions automatically
Visual automation Flows for triggered messaging
Ticketing, macros, and analytics for support teams
Deep Shopify and e-commerce integrations plus a mobile SDK
Pricing
Eloqra is free forever for 1 project, Pro $4.99/mo per extra project, nothing metered. Tidio is free up to 50 conversations/mo, then ~$29/mo (Starter), ~$59/mo (Growth), with a large jump to Plus from ~$749/mo; Lyro AI and Flows are separate add-ons. Approximate, as of 2026 — verify on tidio.com/pricing.
If you want human live chat to your phone without conversation caps or AI add-ons, yes — Eloqra is a flat $4.99/mo. If an AI bot and e-commerce automation Flows are central to your store, Tidio is the more complete fit.
Generally yes. Eloqra is a flat $4.99/mo with nothing metered, while Tidio prices by conversation volume and bills Lyro AI and Flows separately, so costs stack as you grow.
No. Eloqra doesn't meter conversations, so you won't hit Tidio's 50-conversation free-plan ceiling or pay more as volume rises.
No. Eloqra is human live chat routed to Telegram. If automated AI answers are core to your funnel, Tidio's Lyro is purpose-built for that.
One-line install, replies from your Telegram. 1 project free forever — no card to start.
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