Features/Telegram

A two-way inbox inside Telegram

Every visitor message lands in the Telegram you already check all day — and your reply goes straight back to their chat.

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Most live chat tools give you one more inbox to keep open. Eloqra doesn't. When a visitor types on your site, the message is delivered to your Telegram, and when you reply in Telegram it appears in the visitor's chat in real time.

It's not just a notification — it's a genuine two-way conversation. You answer from wherever you already are, and the visitor never knows you're chatting from your phone.

The problem

Dedicated support inboxes only work if you sit in them. For a small team or a solo founder, that tab stays closed and questions go stale — so visitors bounce before you ever see them.

How it works

01

Connect Telegram once

Open Connect → Telegram in the dashboard and press Start in the bot. Your project is linked from then on.

02

Messages arrive as a chat

Each visitor conversation comes through with the page, device, and country attached, so you have context before you reply.

03

Reply in Telegram, it lands on-site

Reply to the message thread like any Telegram chat. Your answer is routed back and shown in the visitor's widget instantly.

What you get

No separate inbox or app to keep open

Replies reach visitors in real time

Each thread carries full visitor context

Works from your phone, tablet, or desktop Telegram

In the docs:

Telegram integrationGetting started

FAQs

How do replies actually reach me?

Through Telegram. You connect once, and from then on every visitor message is forwarded to you there. You reply in Telegram like a normal chat, and your answer appears in the visitor's chat on your site instantly.

Do I need to log into a dashboard to chat?

No. A small web dashboard exists for configuration, but you don't need it open to talk to visitors — you live in the Telegram you already check all day.

Related features

Telegram

Operator Mini App, right inside Telegram

Open a full conversation view without leaving Telegram — manage chats, scroll history, and reply with proper context.

Live chat

Full visitor context with every message

Each message arrives with the page, device, browser, and country attached — so you reply already knowing who's asking.

Live chat

Run chat across every site you own

Create a project per site, each routing to its own Telegram — perfect for agencies and anyone juggling multiple products.

See what's new in Eloqra →

Add live chat in 30 seconds

One script tag, connect Telegram, and reply from your phone. Free while in early access — no card to start.