Features/Telegram

A two-way inbox inside Telegram

Every visitor message lands in the Telegram you already check all day — and your reply goes straight back to their chat.

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An Eloqra notification in Telegram: a new chat from a visitor with their email, city, browser and page, followed by the operator's swipe-replies
Who they are, where they are, and the exact page — on the first message
Swipe-reply to answer; it lands in their chat on your site
Open the full thread in the Mini App
Follow-ups keep a name and site tag, so parallel chats never mix
In the Eloqra bot, a plain message while two chats are open: the bot asks who it is for with one button per chat, then confirms
Several chats open? Tap who the message is for
Confirmed the moment it reaches their chat
An Eloqra reminder in Telegram: a visitor is still waiting with no reply for five minutes
A nudge when a visitor has waited too long

The problem

How it works

01

Connect Telegram once

02

Messages arrive as a chat

03

Reply in Telegram, it lands on-site

What you get

No separate inbox or app to keep open

Replies reach visitors in real time

Each thread carries full visitor context

Works from your phone, tablet, or desktop Telegram

In the docs:

Telegram integrationGetting started

FAQs

How do replies actually reach me?

Through Telegram. You connect once, and from then on every visitor message is forwarded to you there. You reply in Telegram like a normal chat, and your answer appears in the visitor's chat on your site instantly.

Do I need to log into a dashboard to chat?

No. A small web dashboard exists for configuration, but you don't need it open to talk to visitors — you live in the Telegram you already check all day.

Related features

Telegram

Operator Mini App, right inside Telegram

Open a full conversation view without leaving Telegram — manage chats, scroll history, and reply with proper context.

Live chat

Full visitor context with every message

Each message arrives with the page, device, browser, and country attached — so you reply already knowing who's asking.

Live chat

Run chat across every site you own

Create a project per site, each routing to its own Telegram — perfect for agencies and anyone juggling multiple products.

See what's new in Eloqra →

Add live chat in 30 seconds

One script tag, connect Telegram, and reply from your phone. 1 project free forever — no card to start.